Top Menu

AGM 2020 and Financial statements 2019

Changes to the Annual General Meeting (AGM) 2020 on 31 March 2020 at 6:00 PM.

Further to the invitation we sent to you last month, and taking into account the recent developments in the UK in respect of the Coronavirus, we have made some changes for the running of this year’s AGM.

Your wellbeing remains an absolute priority. The Government’s advice on social distancing means we have made the decision to conduct the meeting remotely via a conferencing application called Zoom.

You will have the option to either connect using your computer/mobile video, computer/mobile audio or dialling into the meeting by landline phone or mobile phone using the instructions provided in the AGM Agenda.

This is our chance to report back to you as a Board, to hear your views and to gain your approval on such matters as new board members and a proposal from the Board that we should pay a dividend.

More details below:

Invitation

Agenda

Minutes of the AGM 2019

Financial Statements for the year ended 30 September 2019

We look forward to seeing you then.

Continue Reading

Coronavirus Contingency Plan

Dear Member,

Due to the Coronavirus, we may need to change our work practice due to reduced staffing or staff working from home.

The rate at which emails are received has significantly increased with more members requesting withdrawals. This increase in emails means that the time we take to respond may increase and hence your withdrawal may take longer than usual.

By far the quickest way of getting a share withdrawal is through the Members Area on the website. If you have yet to register for the Members Area on the website you should do it straight away. You can register here.

Members Area share withdrawals are processed on a daily basis and if submitted before 9 am will show in your bank account the same day or after the next working day. By comparison, email requests for share withdrawals could take up to three working days.

Kind regards,

Oxfordshire Credit Union team

Continue Reading

Directors and Volunteers Vacancies

We are currently looking for new Directors and Volunteers to join the Oxfordshire Credit Union (OCU).

Like all credit unions, we depend on the services of unpaid Directors and Committee members to provide strategic direction, ensure legal compliance and represent the membership.

Volunteering is a great way of developing your existing skills or learning new ones. Many people find that volunteering for the credit union helps them to find work or make progress in their careers. Financial, secretarial, marketing, project management and publicity skills are particularly welcome.

Volunteering usually means giving up a few hours each month during the day and evenings. All volunteers receive on the job training and there are usually opportunities for formal training through the Association of British Credit Unions Limited.

If you have some time to spare, and are willing to share your enthusiasm and commitment, please send an email to chair@oxfordshirecreditunion.co.uk stating whether you would like to join the OCU Board or get involved as a volunteer.

Current positions available:

  • Company Secretary (Board position)
  • Director – general (multiple Board positions)
  • Volunteer – general (multiple positions)

What happens next?

One of the current OCU Directors will contact you to discuss the positions and projects you can get involved in.

Thank you for your interest and supporting Oxfordshire Credit Union.

Continue Reading

All change

We recently introduced our new current account, with a debit card, called the Change Account. This replaces the former card, Engage Cards.

Members who had an account with Engage Cards should receive the new Change Account details and debit card in the post. If you haven’t received yours yet, please email us on info@oxfordshirecreditunion.com. If you don’t wish to have a Change Account or card, please return it to us at The Bungalow, Pinkwell Lane, Hayes, UB3 1PE so that you don’t get charged.

If you would like to apply for the Change Account, please contact us on info@oxfordshirecreditunion.com or call 01865 777 757 to find out how to apply for this card.

Why have a Change Account?

From just £2 a month, you can enjoy great benefits with a Change Account. Some of these benefits include:

Full transactional account – with a dedicated Sort Code, Account Number and Debit Mastercard® (Chip & PIN protected) therefore you can use it in the following ways:

o Point of Sale, ATM withdrawals and online purchases

o Direct Debits, scheduled and faster payments

o BACS Credits (wages/benefits)

o Choice of single or joint account.

Secure budgeting wallets – allows you to subdivide spending, budgeting and bill payments. Encourages you to protect your money allocated for bills.

Clear payment alerts – automatic online payment alerts as well as optional alerts via SMS, Mobile App and email.

A wide ranging Rewards Programme – well-known brands like Asda, New Look, Pizza Express and Argos offering Cash Back (up to 20%) when you spend instore or online.

Online account management – you can manage your account online therefore enabling you to keep up to date with your balance, transactions or cash withdrawals.

Mobile App account management – manage your account ‘on the go’ with our Mobile App (available FREE through iTunes and Google Play).

24/7 UK based customer support – support via phone, email and secure messaging

Continue Reading

OCU Christmas 2019 newsletter

Oxfordshire Credit Union is reflecting on a great year after introducing new products and exciting new service delivery improvements. Our Christmas 2019 newsletter highlights some of these features including:

  • Great new deal for travellers with Oxford Bus Company
  • The Change Account, the new current account and debit card
  • Checking your account balance by telephone
  • Easier loan application with the introduction of editable forms and open banking.

View newsletter

For news and updates, follow us on Twitter and Facebook. While you are there, please feel free to share your Christmas tree pics with us, using the hashtag #CUChristmas.

Continue Reading

Christmas opening hours 2019

Below are our opening hours over the Christmas period:

Monday 23 December – 8am to 4pm

Tuesday 24 December – 8am to 1pm

Wednesday 25 December to Wednesday 01 January 2020 – CLOSED

We will re-open on Thursday 02 January 2020.

LOAN APPLICATIONS DEADLINE FOR APPROVAL BEFORE CHRISTMAS

If you are looking to apply for a loan by Christmas, then the last day to apply is 10 December. There won’t be any guaranteed loans after this date until the new year.

Continue Reading

Great savings on travel with Oxford Bus Company

The Oxford Bus Company has formed a partnership with Oxfordshire Credit Union to provide its members with payment plans to make travel more affordable. As part of the collaboration Oxford Bus Company is providing Oxfordshire Credit Union members access to a season ticket loan scheme. Members who commit to save at least £5 per month with the Credit Union can sign up for a 12-month loan at 1.5% monthly interest for an Oxford Bus Company or Thames Travel annual season ticket, saving as much as 35% on the cost of paying for
travel weekly through the year. Oxford Bus Company, Thames Travel and City Sightseeing Oxford employees will also be able to benefit from the Credit Union’s savings and loan schemes at beneficial rates of interest compared to high street lenders.

For information and to apply for this loan, contact us on info@oxfordshirecreditunion.co.uk or call us on 01865 777 757

Continue Reading

Engage Cards failure

Recently, members with Engage Cards were sent some communication indicating that a new card would be sent to them and that the sort code and account number which they were sent was to be given to their credit union.

Several members contacted us to give us the new card sort codes and account numbers. As Engage Cards is a third party provider, we don’t keep this information on our records therefore we’ve had to decline these offers.

It has come to our attention that no one has been sent a new card and that the system for loading cards will no longer respond to the transfers that we put through for members.

Our staff have contacted Engage Cards who apologised for the issues caused and confirmed that a provider that they use has created the problem and that their switchboard is now jammed with calls.

We understand how much our members rely on the card transfers and we apologise for the miscommunication and inconvenience that has been caused by Engage Cards. Engage Cards are trying to resolve the issue as quickly as possible.

As some of you may already know that we intending to transfer to a new card provider called the Change Account. We are currently working with them on an improved implementation date.

Continue Reading

There’s an opening at the credit union!

Oxfordshire Credit Union is looking for an enthusiastic individual to join our voluntary Board of Directors as the secretary. Being in the secretary position, your responsibilities include:

  • Ensuring the organisation complies with the relevant laws, policies, processes and frameworks
  • Handling the correspondence
  • Overseeing the organisation of the Annual General Meeting (AGM)

If this position sounds like something that interests you, please view the full job description and send us an email stating why you would be the ideal person for the role.

We look forward to hearing from you!

Continue Reading

Copyright © Oxford Credit Union Limited, 2014

Privacy Policy | Website Terms & Conditions | Cookie Policy